For example, the standard now recognized and incorporates the use of computers, electronic records and production of electronic records and reports. This significantly modernized the standard. The scope has been broadened and now includes all laboratory activities.
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A phenomenon that is likely to deeply affect our way of conceiving life and our way of doing business. To define what Big Data is, we have to think about interactions […]. INDIETRO The importance of ISO for laboratories 7 September Testing is used in many industries but offering testing as a professional service requires that any type of measurement, sampling or calibration laboratory pass through the process of accreditation.
It confirms that a particular laboratory is able to produce precise and accurate test results and calibration data, including: Traceability of measurements and calibrations to national standards Technical competence of staff Maintenance of test equipment Quality assurance of test and calibration data Validity and appropriateness of test methods Appropriate handling and transportation of test items Quality of testing environment and sampling To ensure continued compliance, accredited laboratories are regularly re-assessed to check that they are maintaining their standard of technical expertise.
Key benefits of ISO accreditation can be summarized as below: Benchmark for performance: laboratory accreditation benefits laboratories by allowing them to determine whether they are performing their work correctly and to appropriate standards and provides them with a benchmark for maintaining that competence.
Among other measures, it fosters preventive management and continuous improvement processes, in addition to guaranteeing the qualification of laboratory personnel. The ISO standard outlines a series of technical requirements that result in an increase in the quality of the work performed in laboratories:. In addition, the laboratory must specify a series of administrative requirements :.
The certification of this standard i s targeted at any organization that performs testing or calibration. Some laboratories — both public and private — that can benefit from complying with the ISO standard include research laboratories of various sectors university, government, industry, etc. Some examples could be microbiological or packaging testing laboratories, as well as acoustic and temperature calibration laboratories.
In order to have access to the benefits of complying with the ISO accreditation , it is necessary to follow a series of steps. First, you must contact the competent accreditation authority , which will study the capabilities of the laboratory to comply with the ISO standard.
Each ISO member country has at least one accreditation body that will be in charge of setting the process in motion. This is how the accreditation phase begins, where the laboratory must demonstrate that it meets the requirements outlined in the standard, as mentioned above in this article. Different methods, such as document and testing or calibration equipment inspections are applied, as well as interviews with the technicians in charge of the equipment, among others.
By the end of the evaluation period, the laboratory can be declared to be compliant with the ISO certification , or points of improvement can be pointed out, which are to be redesigned for reevaluation. In any case, the second evaluation will be confined to the area that was to be redesigned or the issues that were to be addressed. Once this standard accredited, laboratories guarantee their users that the quality and validity of their tests and services fulfill the requirements of the certification, by working as per this standard.
Implementing ISO will enable a hierarchical order and clear job responsibilities for all the employees. Procedures and policies that the laboratory establishes will determine which actions are required from the personnel. As a result, internal company management will become more achievable and it will improve the chances for the systematic reduction of errors through risk management.
Laboratory employees will also perform their jobs more responsibly, opening the path to successful personal development. These efforts for the promotion of a professional approach will significantly increase the chances of the company becoming more competitive and promoting their services as valid and reliable.
An ISO laboratory will assist customers by attending to any questions related to the test process and their expectations of the results. Laboratory management must be confident that customer relations are managed and that there is space for building trust through customer feedback.
The client has a trusted business relationship when the laboratory is committed to confidentiality and does not share information about results with the public, except when there is an agreement from the customer for the laboratory to do so.
Of course, the laboratory will confirm that it has received such concerns, it will investigate it and will inform the customer regarding progress and final decisions. Competency assessment ensures that only trained, skilled and authorized staff can perform laboratory tasks.
To present its competence, the laboratory has to successfully execute the technical test procedures. The personnel must prove they know how to follow procedures and handle any problems that may arise during the activities.
Demonstration of competence provides assurance that the laboratory test will be valid. If all the processes inside the laboratory are managed and validated then the reputation of the laboratory will be sustainable.
The ISO standard provides options for iterative management of the processes in the laboratory.
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